Terms and Conditions

Online sales can be traced back to mail order sales and therefore without the obligation of an invoice as provided for in Article 22 of Presidential Decree 633 of 1972, and without the obligation to issue a receipt as provided for in Article 2, letter oo), of Presidential Decree 21 December 1996, n. 696.


DEFINITIONS

The expression “online sales contract” means the purchase and sale contract relating to the tangible movable assets of the oggetrapoint.com partner company, stipulated between them and the Buyer as part of a distance selling system via telematic tools, organized by the Supplier.

The expression “Buyer” means the consumer, a natural person who makes the purchase, referred to in this contract, for purposes not related to any commercial or professional activity carried out.

The expression “oggetrapoint.com” means the person who carries out the promotion of the sale of the goods covered by this contract.

The expression “PARTNER COMPANY” means the person who carries out the sale of the goods covered by this contract.


2) IDENTIFICATION AND OBLIGATIONS OF THE PARTIES

Supplier: The goods covered by these general conditions are offered for sale by the PARTNER COMPANY of oggetrapoint.com, which is only responsible for the advertising promotion of the goods in question but not for the sale between the parties.

Buyer: Expressly declares to make the purchase for purposes unrelated to the commercial or professional activity carried out and undertakes not to trade in what has been purchased.


3) OBJECT AND CONCLUSION OF THE CONTRACT

With this contract, respectively, the PARTNER COMPANY of oggetrapoint.com sells and the Buyer purchases remotely via telematic tools only the tangible movable goods indicated and offered for sale on this site or through our official sales channels.

The contract between the PARTNER COMPANY of oggetrapoint.com and the Buyer is concluded exclusively through the internet by the Buyer accessing the address of this site.

When the PARTNER COMPANY of oggetrapoint.com receives the order, it will send a confirmation email and/or display a printable web page summarizing the order.

If requested, the sales invoice will be issued by the PARTNER COMPANY of oggetrapoint.com in electronic format.


4) PAYMENT AND REFUND METHODS

The PARTNER COMPANY of oggetrapoint.com accepts the following payment methods:

  • Cash on delivery

  • Bank transfer

  • PayPal

  • Credit card

Any refund will be processed within a maximum of 30 days from the date the PARTNER COMPANY of oggetrapoint.com becomes aware of the cause of reimbursement.


5) DELIVERY TIMES AND METHODS

The PARTNER COMPANY of oggetrapoint.com will deliver products via the agreed couriers.

If packaging arrives damaged, report it immediately to the staff of the PARTNER COMPANY of oggetrapoint.com.

Delivery may take up to 40 working days.


6) SHIPPING AND DELIVERY COSTS

Delivery will be made to the house number, not the floor.

The Buyer must check:

  • Number of packages

  • Packaging integrity

In case of damage, the Buyer must refuse the goods or accept with reservation.


9) AVAILABILITY OF PRODUCTS

The PARTNER COMPANY of oggetrapoint.com ensures order processing via electronic systems.

If products are unavailable, the Buyer will be informed by email.


10) LIMITATIONS OF LIABILITY

The PARTNER COMPANY of oggetrapoint.com is not responsible for:

  • Force majeure

  • Internet malfunctions

  • Third-party misuse of credit cards

The Buyer is only entitled to a refund of the price paid.


11) LIABILITY FOR DEFECTS

The PARTNER COMPANY of oggetrapoint.com is not responsible for damages caused by events such as:

  • Fires

  • Floods

  • Strikes

  • Earthquakes


13) BUYER’S OBLIGATIONS

The Buyer agrees to:

  • Pay the price

  • Print and keep the order confirmation

  • Accept the contract terms


14) RIGHT OF WITHDRAWAL

The Buyer may withdraw within 10 days by emailing:

contacts@oggetrapoint.com

If goods were delivered, the Buyer must send a registered letter with proof of purchase.


15) GOODS EXCHANGE

To request an exchange, the Buyer must email:

contacts@oggetrapoint.com

The PARTNER COMPANY of oggetrapoint.com may request photos before approving exchanges.


16) PROTECTION OF CONFIDENTIALITY AND DATA PROCESSING

GALAXY ADV protects Buyers’ privacy according to Italian law (D.Lgs. 196/2003).

Data is used only to:

  • Process orders

  • Fulfill legal obligations

  • Manage commercial relationships


17) COMMUNICATIONS AND COMPLAINTS

Pursuant to art. 12 of Legislative Decree 70/03, oggetrapoint.com informs the Buyer that each order is stored digitally on secure servers.


18) CONTRACT STORAGE METHODS

Written communications and complaints are valid only if sent to:

Data Controller
oggetrapoint.com
Owner’s email address: contacts@oggetrapoint.com


19) DURATION AND EFFECTIVENESS

Order confirmation implies acceptance of these conditions.


CONTACT INFO

Owner’s email address:
contacts@oggetrapoint.com

We offer a reliable and convenient e-commerce platform, connecting people with products that improve their daily lives.

© 2024 oggetrapoint.com – All rights reserved. NAMASTEK SRLS TORINO (TO) CORSO MATTEOTTI GIACOMO 36 CAP 10121